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Utilities Tech Outlook | Tuesday, August 27, 2019
Geospatial tracking algorithms have become standard among field service companies, which use them to monitor their field technicians' location to make better use of their time and optimize resource utilization.
FREMONT, CA: myGeoTracking, Field Service Management (FSM) leader, integrates with Zapier, a middleware that allows customers to connect their field data to any back office of their choice. With 360-degree field service model of myGeoTracking, Zapier and a catalog of business software apps, customers can automate their entire field-service workflow in a matter of days without the need for a large IT development team at home. The integration of myGeoTracking with Zapier aims to assist thousands of field service companies undertaking their digital transformation voyage.
The manual and time-consuming onboarding of field reps can be converted into a seamless mechanism by allowing integration into any HR/HCM system. The employee is introduced to the platform, and together with their daily schedule, the information is exported to myGeoTracking. The employee is sparked to install the myGeoTracking app and to complete the process, and all onboard forms are sent to the employee. myGeoTracking from the field dynamically routes forms to the HR department.
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myGeoTracking solution enables managers to handle their teams better, and the latest myTeam instruments also enable field staff to work more efficiently in real-time. myGeoTracking integrates straight into the Google Drive spreadsheet to read and write field operations. Smaller teams can now fully automate their workflow by handling their daily planning of assignments or invoicing on spreadsheets (instead of a full-blown HR platform).
Field service management involves a wide range of functions such as scheduling service calls, taking downfield technicians and spare parts, monitoring equipment remotely, tracking vehicles and assets, and offering customer support 24/7. The objective of using all these instruments is to meet the expectations of the client. The end game is to handle resources with time at a premium to optimize field service effectiveness and retain security, customer satisfaction while meeting company objectives.
It is essential to track the employees at a given time. Field service trackers provide the simplest way to handle field staff, their time, duties, and productivity for companies. Companies are excited to use the software with advanced mobile solutions in the field, custom data forms, and seamless integration with external software systems like invoicing telephony, and security notifications. There is a better way to run the operations on the field-everything starts with the active FSM.
myGeoTracking can generate a custom workflow based on planned triggers or ad hoc field events and user operations, depending on the demands of a customer. These triggers can be linked to third party business software to invoke activities such as' create new work order plans for today, submit last pay period attendance log, generate new client geofence, and more.
When they have to do it manually, on-field resources often enter their worked hours at the end of the day. Time-consuming and tedious is the manual data entry. Field service software, however, helps technicians input real-time work details. Field service software collects and analyzes enormous amounts of data to provide more insight. Efficient insights enable managers to deliver quality work and manage time, resources, equipment, and spare parts efficiently.
Abaqus, headquartered in Silicon Valley, CA, is a major supplier of cloud-hosted, carrier-grade field service automation platform that helps SMB and other enterprises better manage their mobile staff and assets, enhancing efficiency and accountability, while lowering operating expenses.
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